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NewBuilt for Bangladeshi ecommerce

Stop shipping orders nobody confirmed

EchoBD calls every new order in Bangla, lets your customer confirm with a single keypress, and updates your store the moment they do — so you stop paying to ship orders that were never real.

No setup fee · Start free, pay per minute · Live in under an hour

Sumaiya Akter

+880 1712 445078

Live
01:12

অর্ডারটি কনফার্ম করতে ১ চাপুন, ক্যান্সেল করতে ৩ চাপুন।

1Pressed 1
Order #10482 · Confirmedwebhook 186ms
How it works

Live on your next order, not next quarter

No call centre, no developer team. Point your store at one URL, write what the customer should hear, and the next order calls itself.

  1. 01

    Send us your orders

    Point your store at one URL. WooCommerce, Shopify, a Google Sheet, or your own backend — every new order arrives as a POST.

  2. 02

    Write the call, once

    Type what the customer should hear, drop in @products and @total_price, pick a Bangla voice, and set what 1, 2 and 3 do.

  3. 03

    Orders confirm themselves

    Every new order dials automatically, the keypress becomes the order status, and your dashboard shows what it saved you.

Interactive demo

Hear a real confirmation call, start to finish

Pick a keypress and press play. Listen as EchoBD reads the order in Bangla, the customer answers with one key, and the result lands on your webhook.

0:00 / 0:19

Press 1 · Confirm

Ready

Outbound confirmation call, minutes after checkout

Press play to hear EchoBD handle this order.

Structured data, extracted mid-call

EchoBD turns the call into clean fields before it even ends.

Fields appear as the call progresses
Webhookpending

POST rongdhonu.com.bd/echo/webhook

order.confirmed

Read the full transcripts

Press 1 · Confirm

Outbound confirmation call, minutes after checkout

EchoBD
আসসালামু আলাইকুম। আপনি ২টি পাঞ্জাবি অর্ডার করেছিলেন, ডেলিভারি চার্জ সহ মোট ১,৮৫০ টাকা। অর্ডারটি কনফার্ম করতে ১ চাপুন, কোনো প্রশ্ন থাকলে ২ চাপুন, আর ক্যান্সেল করতে ৩ চাপুন।You ordered 2 panjabis — ৳1,850 with delivery. Press 1 to confirm, 2 for a question, 3 to cancel.
Keypress
Confirm order
EchoBD
ধন্যবাদ। আপনার অর্ডারটি কনফার্ম করা হয়েছে।Thank you — your order is confirmed.

order.confirmed

Press 3 · Cancel

The parcel you never pack, and never pay return freight on

EchoBD
আসসালামু আলাইকুম। আপনি একটি শাড়ি অর্ডার করেছিলেন, ডেলিভারি চার্জ সহ মোট ২,৪০০ টাকা। কনফার্ম করতে ১ চাপুন, ক্যান্সেল করতে ৩ চাপুন।You ordered a saree — ৳2,400 with delivery. Press 1 to confirm, 3 to cancel.
Keypress
Cancel order
EchoBD
অর্ডারটি বাতিল করা হয়েছে। আমাদের সাথে থাকার জন্য ধন্যবাদ।Your order has been cancelled. Thank you for staying with us.

order.cancelled

Press 2 · Agent

The one call in ten that genuinely needs a person

EchoBD
আসসালামু আলাইকুম। আপনি ৩টি টি-শার্ট অর্ডার করেছিলেন, মোট ১,৩৫০ টাকা। কনফার্ম করতে ১ চাপুন, কোনো প্রশ্ন থাকলে ২ চাপুন।You ordered 3 t-shirts — ৳1,350. Press 1 to confirm, 2 if you have a question.
Keypress
Talk to an agent
EchoBD
একটু অপেক্ষা করুন, আমাদের প্রতিনিধির সাথে সংযোগ করে দিচ্ছি।One moment — connecting you to our representative.

order.forwarded

Use cases

Every call your store keeps making by hand

One platform, one keypad menu, many jobs. Pick a call type to see the Bangla script and what lands on your webhook.

Order confirmation

Stop shipping orders nobody meant to place

Cash on delivery makes it free to order and free to disappear. EchoBD calls within minutes of checkout, reads the order back, and marks it confirmed or cancelled before a courier ever picks it up.

  • Calls every new order automatically, minutes after checkout
  • Cancels dead orders before you pay for delivery
  • Order status written back to your store on the keypress

Sample call

আসসালামু আলাইকুম। আপনি ২টি পাঞ্জাবি অর্ডার করেছিলেন, ডেলিভারি চার্জ সহ মোট ১,৮৫০ টাকা। অর্ডারটি কনফার্ম করতে ১ চাপুন, ক্যান্সেল করতে ৩ চাপুন।

You ordered 2 panjabis, ৳1,850 including delivery. Press 1 to confirm, 3 to cancel.

1Confirm

ধন্যবাদ। আপনার অর্ডারটি কনফার্ম করা হয়েছে।

Thank you — your order is confirmed.

Features

Everything the call needs, nothing it doesn’t

Built around one hard-won lesson: on a noisy line in Bangladesh, a keypress beats speech recognition every time.

Your customer answers with one key

No speech recognition to misunderstand a dialect. The customer hears the order and presses a digit — confirm, talk to an agent, or cancel. That press is the answer.

  • 1 · confirm
  • 2 · agent
  • 3 · cancel

Bangla that sounds Bangladeshi

Natural bn-BD voices, free on every plan — or upload your own recording if you would rather your customers hear a familiar voice.

Your order status updates itself

The moment a key is pressed, EchoBD posts the result to your webhook — confirmed, cancelled, forwarded — so WooCommerce, Shopify, or your sheet is right without anyone typing.

Calls only at sensible hours

Dhaka time, your window. Orders placed at 2am wait for the morning slot instead of waking a customer and losing the sale.

Nobody answers on the first ring

Repeat the menu on silence, retry later at your chosen slots, and fall back to SMS when a customer simply will not pick up.

Hand the tricky ones to a human

Press 2 bridges the customer straight to your team's number, mid-call, with the order already on screen.

Pricing

A simple plan, plus the minutes you actually use

A confirmation call is under twenty seconds. Every plan includes both Bangla voices and the keypad menu — bigger plans add simultaneous lines, caller IDs and call-centre seats.

Essential

For stores confirming their first orders

999/month

collected from your prepaid balance

1.50 per minute of talk time

Available — start anytime

  • ৳0.75 per minute — customer care
  • ৳1.50 per minute — AI calls
  • 1 line at a time
  • 1 caller ID
  • 30 days of reports
Start free

Calls are charged per minute from your prepaid balance, rounded up to the whole minute · Top up with bKash or card · Cancel anytime

The console

See exactly what confirmation saved you

Orders called, confirmed, and cancelled before dispatch — with what each call cost you, in Taka, next to what it saved.

app.echobd.com/dashboard

Overview

Last 30 days12 live
Orders called
4,812
+12.4%
Confirmed
82.0%
+6.1%
Cancelled early
604
+9.4%
Call spend
৳6,740
-8.1%

Call volume

peak 1,482 / day

Recent calls

Most recent confirmation calls handled by EchoBD
CallerDurationResult
+880 1712 445078LIVEIn progress
+880 1819 22064117sConfirmed
+880 1955 38011421sCancelled
+880 1611 9072331m 12sForwarded
+880 1733 61085232sNo answer
  • Every call, on the order

    Recording and transcript attached to the order itself — so a disputed delivery is settled in one click.

  • Your real confirm rate

    Confirmed, cancelled, forwarded, no answer — by day, by product, by courier.

  • Cost next to saving

    What the calls cost you in Taka, against the deliveries you never paid for.

Integrations

Fits the stack a BD store already runs

However your store is built — a platform, a Facebook page, your own site, or a direct API call. EchoBD writes the result back the moment the customer presses a key.

WooCommerce

Store

New orders call themselves; status writes back on the press.

Shopify

Store

Confirmed and cancelled orders tagged automatically.

Custom website

Store

Built your own storefront? Point it at one URL and new orders call themselves.

Facebook page

Social

Selling from comments and Messenger? Those orders get called too, same as any other channel.

REST API & Webhooks

Any platform

Not on a listed platform? One POST places the call, one webhook brings the result back.

Using something else? Build it on the REST API

What this app does

EchoBD confirms every order by phone, before you ship it

EchoBD is an order-confirmation service for online stores in Bangladesh. When your store takes an order, EchoBD automatically calls the customer in Bangla, reads the order back to them, and asks them to press 1 to confirm or 2 to cancel. The answer is written straight back to your store, so you stop paying to ship cash-on-delivery orders nobody meant to place.

Why EchoBD asks for Google permissions

Most stores send us their orders directly. Shops built on a platform we have no plugin for can instead let EchoBD read each order from their own order-confirmation page, using Google Tag Manager. That is optional, and it is the only reason we ask for access to your Google account.

With your permission, EchoBD will

  • See your name and email address, so we know which EchoBD account you are.
  • List your Tag Manager accounts and containers, so you can choose which one runs on your shop.
  • Create one tag and one trigger, in a workspace named “EchoBD”, inside the container you chose.
  • Publish that container, so the tag starts working — and update it later when you change how your order page is read.

EchoBD will never

  • Read your Gmail, Drive, Calendar or Contacts.
  • Read, change or delete anything else in your Tag Manager container.
  • Touch a container you did not choose.
  • Sell your data, or use it for advertising.

You can withdraw either permission at any time, from your EchoBD dashboard or from your Google account. EchoBD’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Full detail is in our privacy policy.

FAQ

What merchants ask before switching

The short answers. The long ones live in the docs.

Still have a question?

Message us in Bangla or English. A real person who knows COD operations, not a chatbot.

Talk to us

Because a keypress cannot be misheard. Bangladeshi callers speak a wide range of dialects, often from a moving rickshaw or a noisy market, and speech recognition guesses wrong exactly when it matters — on the order that pays you. Pressing 1 is unambiguous, works on every handset including feature phones, and needs no data connection.

Stop paying to deliver the same order twice

Every unconfirmed COD order is a parcel you pack, a courier you pay, and freight you pay again when it comes back. One call stops it.

  • No setup fee
  • No monthly fee on Starter
  • Cancel anytime